Stree F&B

We collaborated with Stree F&B, a rapidly expanding supplier of coffee makers and accessories for cafés, restaurants, hotels, and corporate offices, to expedite growth and streamline operations. Together, we developed an AI-driven automated workflow that guarantees efficiency, scalability, and improved customer happiness by streamlining the complete customer journey, from lead generation and sales to post purchase contact.

Challenge

Stree F&B struggled to find high-intent prospects and maintain regular follow-ups across both sales and support channels as a result of the increasing volume of business leads. Dependence on manual procedures led to fragmented visibility into client interactions, ineffective lead qualification, and delayed responses. These restrictions inhibited operational scalability and slowed down sales growth, making it challenging to keep up with the business's quick expansion and growing client needs.

Objective

The objective of this project was to create a fully automated, AI-powered sales and engagement ecosystem that drives growth across the customer journey. It is designed to generate and qualify high-intent leads, boost conversion rates, and minimize manual sales and support effort. By enabling personalized, scalable communication and providing centralized visibility into customer data and interactions, the system ensures efficiency, consistency, and long-term business success.

Solution

We implemented an AI-driven automation workflow for Stree F&B, transforming sales and customer engagement. High-intent leads from cafés, restaurants, hotels, and offices were enriched with AI tools for accurate insights. An AI intelligence layer scored leads as Hot, Warm, or Cold, highlighting pain points and best approaches. Using Microsoft Copilot Studio, multi-agent systems managed inquiries, orders, support, and upselling, while all conversations across email and WhatsApp were logged in Business Central for full visibility.

Result

With a completely automated AI-driven workflow, Stree F&B has successfully revolutionized its sales, customer interaction, and support operations. The company now engages high-intent clients more effectively and converts prospects more quickly because to intelligent lead creation, AI-based scoring, and targeted outreach. The automation ecosystem has improved customer interactions, sped up revenue development, and established Stree F&B as a cutting-edge, technologically advanced leader in the market for coffee makers and accessories.

Distinctive Features

Discover the exceptional features that set apart from the competition, providing unparalleled functionality and value for the users
AI Multi-Agent Decision Flow
Smart Data Summarization
Automated Email Workflows
Realtime Event Notifications
Scheduled & Event Triggers
AI Data Parsing & Enrichment

Technologies

In our journey of crafting impactful solutions, we've harnessed an array of advanced technologies to propel our projects to success. These technologies empower us to meet and exceed our goals while delivering high-quality results to our clients. Here's an insight into the diverse range of tools and platforms we've leveraged

Turn Your Ideas into Reality

At Manisoft, we're excited to hear about your software projects and how we can help bring your ideas to life. Whether you're looking to develop a new software solution, enhance an existing application, or need consulting services, we're here to assist you every step of the way. Get in touch with us today to start your journey towards success!

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