StreeF&B

We partnered with Stree F&B, a growing supplier of coffee machines and accessories serving cafés, restaurants, hotels, and corporate offices, to streamline their customer communication and improve operational efficiency. As the business expanded, managing enquiries and service interactions became increasingly complex. To address this, we implemented an AI-powered automation workflow that handles customer enquiries, service requests, and sales communication across Email and WhatsApp, enabling faster responses and a more structured customer engagement process.

Challenge

With rapid growth, Stree F&B faced challenges in managing a high volume of customer enquiries and service requests across multiple channels. The reliance on manual processes resulted in delayed responses, inconsistent communication, and difficulty in tracking conversations. There was no structured system to manage follow-ups or ensure timely resolution of service requests, which impacted both internal efficiency and customer satisfaction. As demand increased, these inefficiencies began to slow down operations and limit the company’s ability to scale smoothly.

Objective

The objective was to build a streamlined and automated communication system that could respond instantly to customer enquiries while reducing manual workload for the team. The solution needed to ensure consistent and professional communication, simplify service request handling, and provide better visibility into customer interactions. Ultimately, the goal was to create a reliable system that supports faster response times and improves the overall customer experience without adding operational complexity.

Solution

We developed an AI-powered automation solution that streamlines customer enquiries from Email and WhatsApp. The system automatically responds to customer queries, captures service requests, and centralizes all interactions in one place. This helps reduce manual effort, improve response times, ensure consistent communication, and deliver a seamless customer experience.

Result

The implementation of the automation system significantly improved Stree F&B’s day to day operations. Customer enquiries are now handled much faster, reducing response time and enhancing overall efficiency. The team spends less time on repetitive tasks, allowing them to focus on more important business activities. Service requests are managed in a more structured way, leading to quicker resolutions and improved customer satisfaction. With better visibility into customer interactions and a more organized workflow, Stree F&B is now able to operate more efficiently while supporting its continued growth.

Distinctive Features

Discover the exceptional features that set apart from the competition, providing unparalleled functionality and value for the users
AI Multi-Agent Decision Flow
Smart Data Summarization
Automated Email Workflows
Realtime Event Notifications
Scheduled & Event Triggers
AI Data Parsing & Enrichment

Technologies

In our journey of crafting impactful solutions, we've harnessed an array of advanced technologies to propel our projects to success. These technologies empower us to meet and exceed our goals while delivering high-quality results to our clients. Here's an insight into the diverse range of tools and platforms we've leveraged
Evolution API
open AI (1)
Power Automate
clay
Apollo
Copilot studio (1)
claude
gemini
google

Praise from Our Partners

We take pride in delivering exceptional service to our clients

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David Brinkman
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CEO / AssureSign, LLC

Manisoft helped us build an AI workflow using LLM technology to process and manage documents more efficiently. The solution improved our internal productivity, and their team handled the project professionally from start to finish.

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Karthik Velappan
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Co Founder & CEO / 2497 Inc

Manisoft developed a scalable mobile platform for our business. The application runs smoothly, supports our growing user base, and was delivered reliably with a clear understanding of our requirements

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Meng Liang Tan
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Director / LoanCompareSG

We've been working with Manisoft for several years on mobile app development and AI-powered data automation. Their solutions continually eliminate manual work, increase efficiency, and the team is always simple to collaborate with.

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Gopinathan Ramachandran
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Founder / Shyaway

Manisoft created our e-commerce mobile app with seamless connection with our existing systems. Their focus on user experience enhanced our mobile purchasing experience and increased consumer happiness.

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Sadasivam Kannan
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VP & GM (Software) / Riverstone Technologies

The Manisoft team deployed AI automation to streamline our internal procedures. Their great technical expertise, professionalism, and collaborative approach guaranteed effective delivery focused on genuine business value.

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Vinoth Gowrinathan
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CTO / Innergys

Manisoft transformed our concept into a functional digital platform. Their team understood our vision and delivered the solution smoothly.

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Ashwin Gowtham
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Founder & CEO / ChargeDock

Manisoft created our EV charging platform with intelligent monitoring features powered by AI. The program gives real-time analytics, enhances the user experience, and showcases their technical prowess.

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David Brinkman
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CEO / AssureSign, LLC

Manisoft is a reliable development partner. Their staff communicates effectively across time zones, works professionally, and consistently completes tasks on time.

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Ionut Dricu
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Html Clouds

Manisoft assisted us in automating various workflows utilising n8n and AI techniques. The project was completed efficiently, with good technical abilities and timely communication throughout.

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Dan Rahman
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ListFlag

Excellent development team. Manisoft promptly resolved technical issues and provided a dependable, high-quality online platform that exceeded our expectations.

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Artwiz

Manisoft assisted us integrate LLM-based functionalities into our application. Despite the hurdles, their persistence and dedication provided a flawless final delivery and improved how our platform processes information.

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John Carolan
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Solve Outsource

We've collaborated with Manisoft on several software development projects. They consistently produced solid, well-built solutions while maintaining clear communication and professionalism.

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Hush A
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NovaTech Systems

Manisoft developed our Android and iOS apps and included AI-powered automation tools to boost system performance. Their team is professional, responsive, and easy to communicate with.

Turn Your Ideas into Reality

At Manisoft, we're excited to hear about your software projects and how we can help bring your ideas to life. Whether you're looking to develop a new software solution, enhance an existing application, or need consulting services, we're here to assist you every step of the way. Get in touch with us today to start your journey towards success!

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